Terms of Service

1.1 The Platform's Role: Callofia is a digital real estate management tool and a high-trust, zero-commission peer-to-peer rental marketplace. We provide the technology that allows property owners, managers, or hosts ("Hosts") to publish, manage, and promote accommodation listings, and allows guests ("Guests") to view and request bookings.

1.2 No Agency or Brokerage Status: Callofia is not a real estate broker, rental agent, insurer, or travel agency. We do not own, manage, operate, control, or inspect any of the properties listed on the Platform. We do not act as an agent for any User.

1.3 Independent Transactions: Any agreement or contract for the rental of a property is entered into directly and exclusively between the Host and the Guest. Callofia is not a party to, nor is it responsible for, any contractual relationships, obligations, or disputes arising from transactions between Users.

2.1 Eligibility: You must be at least 18 years old and possess the legal capacity to enter into binding contracts to register an account. By registering, you warrant that you meet these requirements.

2.2 Account Accuracy: You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

2.3 Verification Disclaimer: While Callofia may implement safety features or basic profile verification, we do not verify the identity of any User, nor do we guarantee the safety, quality, legality, or suitability of any listed property. Users are encouraged to exercise due diligence.

3.1 Listing Accuracy: Hosts are solely responsible for ensuring that all property descriptions, pricing, availability calendars, house rules, and images listed are accurate, complete, and not misleading.

3.2 Legal Compliance in Morocco: Hosts represent and warrant that they possess all legal rights, titles, and authorizations required to list and rent out the properties. Hosts are solely responsible for complying with all applicable Moroccan laws and regulations, including but not limited to:

• Law No. 80-14: relating to tourist establishments and other forms of tourist accommodation.
• Local security registrations: Obligatory reporting of guest identities to the local police (Sûreté Nationale) or Royal Gendarmerie (Gendarmerie Royale) where required.
• Tax obligations: Declaration and payment of any rental income taxes, tourist taxes (Taxe de Séjour), or other applicable municipal taxes.

To the maximum extent permitted by applicable law (including the Moroccan Dahir des Obligations et des Contrats):

5.1 "As Is" Basis: The Platform and all content are provided "as is" and "as available" without any warranties of any kind, whether express or implied. We do not warrant that the Platform will operate uninterrupted, error-free, or free from viruses or other harmful components.

5.2 Exclusion of Damages: In no event shall Callofia, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data.
• Property damage, personal injury, bodily harm, or emotional distress arising out of or in connection with any stay, booking, or interactions with other Users.
• The conduct, actions, or omissions of any Host, Guest, or third party.

5.3 Maximum Liability Cap: In the event that Callofia is found liable for any claim despite the above exclusions, our total aggregate liability to you for any cause whatsoever shall be strictly limited to the total amount of subscription fees paid by you to Callofia in the twelve (12) months preceding the event giving rise to the liability.

You agree to release, defend, indemnify, and hold Callofia harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with:

1. Your breach of these Terms.
2. Your improper use of the Platform or Services.
3. Your interaction with any User, including but not limited to any injuries, losses, or damages of any kind arising in connection with or as a result of a booking or stay.
4. Your violation of any local laws, tax duties, or third-party rights (including intellectual property or privacy rights).

All software, user interface design, logos, brand elements, graphics, and text on the Platform are the exclusive property of Callofia or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform strictly for personal or internal business operations in accordance with these Terms. You must not copy, modify, distribute, scrape, or reverse engineer any part of the Platform.

Callofia reserves the right, in its sole discretion, to temporarily suspend, permanently terminate, or restrict access to your account at any time, without prior notice or liability, for reasons including but not limited to:

• Violation of these Terms or house community guidelines.
• Repeated negative feedback or serious complaints from other Users.
• Fraudulent, deceptive, or illegal activities.
• Failure to pay applicable Platform subscription fees.

Upon termination, your right to use the Services will immediately cease.

9.1 Governing Law: These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the Kingdom of Morocco.

9.2 Amicable Settlement: In the event of any dispute arising between the User and Callofia, both parties agree to first attempt to resolve the dispute amicably by contacting each other in writing.

9.3 Jurisdiction: If an amicable resolution is not reached within thirty (30) days of notification, the dispute shall be submitted to the exclusive jurisdiction of the Tribunal de Commerce of Casablanca (Commercial Court of Casablanca), Morocco.

We reserve the right to modify these Terms at any time. When we make changes, we will post the revised Terms on the Platform and update the "Last Updated" date at the top.

Your continued use of the Platform after the effective date of any modifications constitutes your unconditional acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Platform and close your account.